Because

You want to know that every onboard payment is validated.

Connectivity:
The Key to Cracking Down on Inflight Fraud

Inflight payment fraud is a major issue facing the airline industry, with IATA estimating that fraud costs airlines approximately $1 billion each year. Fraudulent transactions in the air can account for up to 8% of all inflight sales, a figure that’s hard to ignore as the sector grows. With digital inflight retail predicted to reach $40 billion by 2030, securing payment systems has become critical. AirFi is leading the charge in preventing fraud through affordable, real-time connectivity solutions that empower airlines to protect their revenue and provide a secure passenger experience.

The Inflight Payment Fraud Problem

Offline payments in the cabin present a significant banking loophole that fraudsters are quick to exploit. Whether using counterfeit cards, committing chargeback fraud, or engaging in “Crime-As-A-Service,” passengers have historically been able to make fraudulent purchases during flights. These risks are magnified when payments are not verified in real time, leaving airlines with limited recourse after the fact. As inflight retail becomes an increasingly important revenue stream, the industry must act swiftly to address these vulnerabilities.

AirFi’s Game-Changing Connectivity Solution

AirFi recognizes that affordable, reliable inflight connectivity is key to preventing payment fraud. By enabling real-time payment verification with the AirFi LEO connectivity solution, AirFi allows airlines to stop fraud at the point of transaction, preventing fraudsters from taking advantage of offline systems. Martin Cunnison, AirFi’s Business Development Director, explains, “The ability to verify payments in real-time means airlines can stop fraud at source. This takes a huge burden off the crew and provides immediate benefits for profitability, cash flow, and debt management.”

In the past, the cost of installing inflight connectivity has been a major barrier for many airlines. AirFi has overcome this with its revolutionary AirFi LEO (Low Earth Orbit) connectivity solution. Unlike traditional systems that require expensive and heavy fuselage modifications, AirFi’s patented internal window-mounted antenna ensures seamless installation without affecting the aircraft’s weight or drag. This innovation allows AirFi to install connectivity solutions with minimal downtime, even during a single overnight stop.

Protect Your Profits With Real-Time Payment Validation

Real-Time Payment Verification in Action

AirFi’s connectivity solution is already being leveraged by key industry partners to eliminate fraud and boost onboard retail operations. This capability also allows airlines to offer high-value items, such as luxury watches, and accept a broader range of payment methods while maintaining secure transactions.

A Collaborative Approach to Fraud Prevention

AirFi is also collaborating with leading payment industry experts like Perseuss, Mastercard, and Worldpay to create an integrated fraud prevention ecosystem. Together, they are working to bring the same fraud management protocols used in e-commerce on the ground to inflight systems.

Securing the Future of Inflight Retail

As the airline industry continues to embrace digital retail and expand its inflight sales offerings, the need for robust fraud prevention measures will only grow. By providing affordable, real-time connectivity via AirFi LEO, AirFi is not only enabling airlines to stop fraud before it starts but also contributing to a safer, more profitable future for the entire sector. With partnerships across the industry, AirFi is helping airlines, retailers, and payment providers work together to ensure that inflight payments meet the highest standards of security.

Inflight card payment fraud has been a significant challenge for many airlines. Whether in card-not-present environments or card-present cases, all airlines face the risk of payment fraud every day.



AirFi LEO is designed to provide real-time connectivity for inflight transactions via the Iridium Certus network. It significantly reduces the risk of inflight card payment fraud while enhancing overall security for both airlines and passengers. The real-time communication facilitated by AirFi LEO supports the implementation of more robust security measures, such as multi-factor authentication and dynamic CVV codes.



AirFi LEO is a simple, overnight installation solution that allows airlines to instantly verify and authorize credit card payments. This reduces the risk associated with offline transactions, where fraudsters could use stolen or invalid cards without immediate detection.

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